Bank to Bank Transfer

If you’ve been scammed in a petscam or puppyscam which has resulted in you transferring your money into another bank account than you should contact your bank immediately.

The bank can try and recover the funds once they are notified.

You could also have grounds to complain if somehow the bank has contributed to the fraud or if they’ve failed to try and recover the funds properly.

If your bank refuse to offer you a refund, or only offers a partial refund, you have a couple of options:

Make an official complaint with the bank – but be aware that banks have up to eight weeks to deal with an official complaint.

Inform the bank that you will escalate your complaint to the Financial Ombudsman in your country.

You should also contact the police, a crime number will usually help your claim.

Any bank to bank transfer should be reported to both the bank and to Law Enforcement in your country. Click Here to find a Law Enforcement agency in your country.

Reporting Scam to your bank


 

Reporting Scam to your bank

Reporting to Western Union

You might’ve heard that you can report scams online at http://wu.com/fraudawareness now. But you still call the fraud hotline at 1-800-448-1492.

The Western Union Consumer Protection Promise

Western Union is dedicated to fighting fraud and helping consumers protect themselves from falling victim to fraud. We work with authorities, consumer protection agencies and other organizations around the globe to educate consumers. We hope that together with you, we can make it much harder for criminals to commit fraud.