Reporting Money Transfer

Bank to Bank Transfer

If you've been scammed in a petscam or puppyscam which has resulted in you transferring your money into another bank account than you should contact your bank immediately.

The bank can try and recover the funds once they are notified.

You could also have grounds to complain if somehow the bank has contributed to the fraud or if they've failed to try and recover the funds properly.

If your bank refuse to offer you a refund, or only offers a partial refund, you have a couple of options:

Make an official complaint with the bank - but be aware that banks have up to eight weeks to deal with an official complaint.

Inform the bank that you will escalate your complaint to the Financial Ombudsman in your country.

You should also contact the police, a crime number will usually help your claim.

Any bank to bank transfer should be reported to both the bank and to Law Enforcement in your country. Click Here to find a Law Enforcement agency in your country.

Reporting Scam to your bank

 

Reporting Scam to your bank

Reporting to Western Union

You can report scams using WesternUnion at

 

United States: File a fraud complaint Online or phone 1-800-448-1492.
Canada: File a fraud complaint Online orphone 1-800-448-1492.
United Kingdom: File a fraud complaint Online or phone 0800 026 0309.
Australia: File a fraud complaint Online or phone 1800 023 324.
France: File a fraud complaint Online or phone 0805 980 074.
Belgium: File a fraud complaint Online or phone 00 800 264 38750.
Germany: File a fraud complaint Online or phone 0800 4044014.

or

http://wu.com/fraudawareness (Choose your country)

The Western Union Consumer Protection Promise

Western Union is dedicated to fighting fraud and helping consumers protect themselves from falling victim to fraud. We work with authorities, consumer protection agencies and other organizations around the globe to educate consumers. We hope that together with you, we can make it much harder for criminals to commit fraud.

Any wire fraud using Western Union should be reported to both Western Union and to Law Enforcement in your country. Click Here to find a Law Enforcement agency in your country.


 

Reporting to MoneyGram

If you suspect fraud on a transaction that has not yet been received call the MoneyGram phoneline below before filing an online complaint
You can report scams using MoneyGram at

United States: File a fraud complaint Online (Choose "I need to report a Fraud) or phone 1-800-666-3947.
Canada: File a fraud complaint Online (Choose "Report Fraud)or phone 1-800-666-3947 or 1-877-716-6940
United Kingdom: File a fraud complaint Online (Choose "I need to report a Fraud) or phone 0800 026 0535
Australia: File a fraud complaint Online (Choose "Report Fraud) or phone 1 800 049 087.
France: File a fraud complaint Online (Choose "Signaler une fraude")
Italy: File a fraud complaint Online or phone800 089 752.
Germany: File a fraud complaint Online or phone 0800 606 6019.

or

http://global.moneygram.com/ (Choose your country)

 

Any wire fraud using MoneyGram should be reported to both MoneyGram and to Law Enforcement in your country. Click Here to find a Law Enforcement agency in your country.

Reporting Scam to your bank